Returns

You may request a return within 30 days of the delivery date. Requests submitted after this window cannot be accepted.

Physical products must be returned unused, with their original packaging and all included items. Opened gift cards or products that have been redeemed, activated, or altered are not eligible for return where applicable law permits.

• Opened or used products
• Products without their original packaging or included components
• Gift cards that have been redeemed, activated, or altered
• Items marked as final sale at the time of purchase

Email info@carderstech.com with your order reference (shown on your order confirmation) and the reason for the return. We will confirm eligibility and provide return instructions.

The customer is responsible for return shipping costs, except where the item arrived damaged, defective, or incorrect — see Section 7 below.

Once we receive and inspect the returned item, we will notify you of approval or rejection. Approved refunds are issued to the same cryptocurrency wallet address the original payment was sent from, typically within 5–7 business days of approval. Because payments are made in cryptocurrency, the refunded amount reflects the equivalent value at the time of the original order and is not adjusted for any subsequent change in exchange rate.

If your order arrives damaged, defective, or different from what you ordered, contact us at info@carderstech.com within 7 days of delivery with photos of the item and packaging. We will cover return shipping and send a replacement or full refund.

Questions about a return or refund can be sent to info@carderstech.com.